Store Policy
At Strivora Sports, we are committed to providing high-quality products and an excellent shopping experience. Please read our policies carefully before placing an order.
Customer Care
Your satisfaction is our priority. If you have any questions regarding your order, products, or services, please contact us at:
Email: strivorasports@gmail.com
We aim to respond to all enquiries within 24–48 business hours.
Privacy & Safety
We respect your privacy and are committed to protecting your personal information. Any information collected through our website is used solely to process orders, improve our services, and communicate with our customers.
We do not sell or share your personal information with third parties except when necessary to process payments, fulfil orders, or comply with legal obligations.
All transactions are processed through secure payment providers to ensure your information remains protected.
Shipping Policy
We currently deliver throughout the United Kingdom.
Processing times and estimated delivery times may vary depending on product availability and destination. Tracking information will be provided whenever available.
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control.
Returns & Refunds
We want you to shop with confidence.
If you change your mind about your purchase, you have the right to cancel your order within 14 days of receiving your goods. After notifying us, you have a further 14 days to return the items.
Returned products must be unused and in their original condition and packaging.
Once we receive and inspect the returned items, refunds will be issued to the original payment method within 14 days.
If an item arrives damaged, faulty, or not as described, please contact us immediately so we can arrange a replacement or refund in accordance with your statutory rights.
Your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 are not affected.
Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations in colour, size, or appearance may occur.
We reserve the right to update product information and prices without prior notice.
Contact Us
If you have any questions regarding our policies, please contact us:
Email: strivorasports@gmail.com
Thank you for choosing Strivora Sports.
Strive. Train. Achieve.