Shipping & Returns
Shipping Information
At Strivora Sports, we are committed to delivering your order safely and efficiently throughout the United Kingdom.
Processing Time
Orders are typically processed within 1–3 business days.
Delivery Time
Estimated delivery times vary depending on product availability and destination. Most orders are delivered within 3–8 business days.
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, including customs processing, weather conditions, or courier delays.
Once your order has been dispatched, tracking information will be provided whenever available.
Returns & Refunds
We want you to shop with confidence.
If you change your mind about your purchase, you have the right to cancel your order within 14 days of receiving your goods. After notifying us, you have a further 14 days to return the item.
To be eligible for a return, products must be:
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Unused and in their original condition.
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Returned with original packaging where possible.
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Accompanied by proof of purchase.
Once we receive and inspect your returned item, your refund will be issued to the original payment method within 14 days.
Damaged or Faulty Items
If your order arrives damaged, defective, or not as described, please contact us as soon as possible.
We will work with you to arrange a replacement, exchange, or refund in accordance with your statutory rights under the Consumer Rights Act 2015.
Please include:
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Your order number.
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A description of the issue.
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Photos showing the damage or defect, where applicable.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return once opened or used.
Personalised or custom-made products are also non-returnable unless faulty.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received is faulty, damaged, or incorrect.
We recommend using a tracked shipping service when returning items.
Need Assistance?
If you have any questions regarding shipping or returns, please contact us:
Email: strivorasports@gmail.com
We aim to respond to all enquiries within 24–48 business hours.
Thank you for choosing Strivora Sports.
Strive. Train. Achieve.